Why takeaways are moving to direct online ordering
Delivery marketplaces bring new customers, but they usually charge a percentage of every order and keep the customer relationship. When a regular customer orders through a marketplace instead of directly, your shop pays commission on a customer it already had.
Your own ordering website and app give regulars a direct way to order. You keep the customer data and you set your own prices, deals and delivery areas. Many shops use both: marketplaces to find new customers and their own app to keep them.
How RamTD online ordering works
- We build your website & app in your brand, using your menu from RamTD.
- Customers order and pay online using our integrated payment solutions.
- The order lands on your till and goes to the kitchen, exactly like a phone or counter order.
- Delivery or collection is managed in RamTD, with driver screen and tracking for deliveries.
- The customer is added to your database, ready for their next order by phone, web or app.
Still using Uber Eats and Deliveroo?
That's fine. RamTD integrates with Uber Eats and Deliveroo, so marketplace orders arrive on the same system as your direct orders. No more juggling tablets on the counter. Read our guide to commission-free online ordering to plan the switch.